Disappointed by Gymshark Women? | See how Sweet Peach is better
Many unsatisfied customers have left negative reviews recounting their experiences with Gymshark. Among many issues, the biggest reported problem is the quality of their customer service. Many complain about the company's response time which leaves customers waiting for a week or up to three weeks to have their concerns addressed. Some have even reported the company has taken up to 5 months to issue a refund. To make matters worse, customer service reps will shuffle you around from one person to another only to receive the same automated message from each. As this company grows bigger, it's evident that they care less about their customers and more about their bottom line.
On top of these issues with customer service, Gymshark clients also complain that the company makes numerous deliveries to the wrong address or makes no delivery at all. They use Gem Worldwide as their courier, a company that is well known for having terrible tracking updates. Gymshark has also been known to reject coupon codes after exchanges of faulty clothing claiming that "the coupon has expired and was offered for a limited time only". Furthermore, many customers have reported issues in their quality control - with some items bring of good quality and some of terrible quality. Reports have also been made regarding their seams breaking in the crotch as well as their material being see-through. Essentially, you are paying for a logo, not for a high quality product.
Let us tell you why Sweet Peach Apparel is better…
We are a proud Canadian company while Gymshark is based in the UK. As a smaller Canadian company, we pride ourselves on customer service and customer satisfaction. We guarantee that you will speak directly with one of our service representatives to deal with any issues that arise. We do not automate our responses and are extremely happy to hear from our customers. In each interaction, we take the time to find an appropriate resolution so that, no matter what, our customers are treated with the utmost respect and compassion.
Any refund or exchange is handled quickly and professionally. You may also use our coupon codes as many times as needed, no limits, no order cancelations. You will never have to worry about poor delivery services as we work directly with Amazon’s FBA service which has a great tracking and notification system for all shipments. We also accept any and all reviews, whether negative or positive, and would never block a customer’s account or delete their comments. Rather, we work with our customers to make sure their concerns are heard and given adequate attention.
Furthermore, Darlene Anderson, a CPA bikini competitor, designed our clothing specifically to endure rigorous training. She knows that in order to compete against the best, you must live a good portion of your life at the gym in clothing that can sustain you while you pursue your aspirations. With Sweet Peach Apparel, you do not have to worry about see-through leggings or a tearing a seam during squats or deadlifts. Our athletes have been training with our leggings for months and have yet to bust a seam. Our thick, soft elastic is high-quality material that does not show small amounts of sweat. Rest assured, if you do see sweat marks, you’ll know you hit your workout hard and with full effort. We are also proud to have designed a sports bra that is multifunctional. The hood on our sports bras provides additional cushion/coverage during squats and each bra comes with padding and a thick band for the ultimate level of support. No more double bras at the gym! Overall, we provide a much higher quality product than Gymshark at 1/2 of the price! Finally, we offer free shipping to all Canadians. No more added fees at checkout.
Forget the rest and start shopping with the best!