Return Policy & Exchanges
RETURNS & EXCHANGES
We hope you love your Sweet Peach Apparel! But if for any reason you are unhappy with your purchase, simply mail off your return within 14 days of receiving your item and we will be happy to offer you a refund. Exchanges can also be made however they can only be for a different size or color of the same style only.
PLEASE SEND RETURNS/EXCHANGES WITHIN 14 DAYS OF RECEIVING ITEM TO:
Sweet Peach Apparel LTD.
25 Humbervale Boulevard
Toronto, Ontario, M8Y 3P3
Please Include the INVOICE SHEET that came with your order and note the instructions below
- Returns/Exchanges can only be made within14 days from the date of receipt of your item. NO EXCEPTIONS. Please mail to the Return Address listed above.
- The customer is responsible for any return shipping costs and for obtaining tracking information as Sweet Peach Apparel is not responsible for any lost/missing returns. Exchanges can only be made for a different size or color of the same style only.
- Once we receive your returned item, we will refund you the purchased amount and send you an email to confirm that the return has been completed. Refunds are in the form of original payment, please allow up to 10 business day for the refund to be reflected in your account or your exchange to be sent out. We don't refund original shipping charges.
- A 20% restocking fee will be applied to any returns allowed over 14 days.
- All Sweet Peach Apparel items must be returned unworn, unwashed, with original tags, stickers, folded in its original “EVA” garment bag. Any damaged items that have signs of wear or do not conform with Sweet Peach Apparel’s return policy will be declined and the item will be shipped back at the customer’s expense.
- Sweet Peach Apparel guarantees its clothing to be free from manufacturing defect for the first 14 days as long as you follow our care instructions.
- By placing an order with Sweet Peach Apparel, the customer acknowledges and agrees to all our shipping/return policies, terms and conditions.
- Once orders are placed they cannot be cancelled, however returns can still be made.
- Please note - sale items may be returned or exchanged for different size of same style and color.